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2012 Schedule
The RDC Summit 2012 - Remote Deposit Capture: Evolution has concluded.
Save the date and join us at the RDC Summit 2013. September 25 - 27, 2013.
In the meantime, visit us at www.RemoteDepositCapture.com for the latest news and information on Remote Deposit Capture!
2012 Conference Schedule at a Glance*
| Wednesday, September 26, 2012 | |||
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1:00 - 2:20 pm |
RDC Risk Management workshop - Part I |
RDC Bootcamp workshop - Part I |
The Mobile Deposit Triple Play: 3 Keys to Winning |
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2:20 - 2:40 pm |
Refreshment Break | ||
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2:40 - 4:00 pm |
RDC Risk Management workshop - Part II |
RDC Bootcamp workshop - Part II |
Is RDC Success a Double Edged Sword for Your Support Group? |
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4:00 - 4:15 pm |
Transition Break |
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4:15 - 5:15 pm |
Carpe Diem: RDC Technologies for a New Generation |
Using Technology to Manage Operational Risk with RDC |
Five Habits of Highly Successful Mobile RDC Ensenta |
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6:00 - 8:00 pm |
Welcome Reception |
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Click Here to view pre-conference workshop descriptions.
Click Here to view Technology Showcases descriptions.
| Thursday, September 27, 2012 | |||
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7:15 - 8:15 am |
Full American Breakfast Sponsored by:
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8:30 - 9:45 am |
Opening Remarks and Keynote General Session: RDC: Evolution |
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9:45 - 10:15 am |
Networking/Refreshment Break - Exhibit Hall |
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| Credit Union & Community Bank Track | Commercial & Retail Bank Track | Corporate Track | |
| Sponsored by: | Sponsored by: | ||
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10:15 - 11:15 am |
What's Holding you Back? |
RDC Risk Management & Compliance: Expert Update & Case Study |
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11:15 - 12:15 pm |
Dedicated Exhibit Hall Time |
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12:15 - 1:30 pm |
Lunch Sponsored by: |
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1:30 - 2:30 pm |
Understanding your Options: Operations, Technology, Risk Management and More |
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2:30 - 2:45 pm |
Transition Break |
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2:45 - 3:45 pm |
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3:45 - 4:15 pm |
Networking/Refreshment Break - Exhibit Hall |
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4:15 - 5:15 pm |
General Session: RDC to the Rescue |
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6:00 - 8:00 pm |
"Main Event" Reception - Formal Pool** |
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| Friday, September 28, 2012 | |||
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7:15 - 8:15 am |
Breakfast |
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| Credit Union & Community Bank Track | Retail & Commercial Bank Track | Corporate Track | |
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8:15 - 9:15 am |
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9:15 - 9:30 am |
Transition Break |
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9:30 - 10:30 am |
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10:30 - 11:00 am |
Networking/Refreshment Break and Prize Drawings |
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11:00 am - 12:00 pm |
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12:00 - 12:45 pm |
Lunch Sponsored by: |
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| 12:45 - 2:00 pm | General Session: Industry Issues, Trends & The Shape of Things to Come |
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2:00 - 2:30 pm |
Closing Remarks – Exhibit Hall Remains Open |
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2:30 pm |
Conference Concludes |
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*Suject to change
**Weather permitting
Session Descriptions
Thursday, September 27, 2012
8:30 - 9:45 am ~ Keynote General Session
RDC: Evolution: How one of the world’s leading financial institutions has embraced RDC to become a pioneer in payments, efficiencies and customer satisfaction.
Speaker(s): Chris Chaten, JPMorgan Chase & Co. & John Leekley, RemoteDepositCapture.com
Since its inception in 2004, Remote Deposit Capture has transformed the payments industry, and has undergone significant transformation itself. From the early beginnings of branch and corporate capture to the latest innovations in mobile deposit and RDC as a receivables platform, one financial institution has consistently been a leader in the RDC industry. Join us as we provide an overview of the evolution of the RDC Industry, and take an in-depth look at just how one of the world’s leading financial institutions has embraced RDC to become a pioneer in payments, efficiencies and customer satisfaction.
Key take-aways:
• Understand the evolution of the RDC Industry, and the evolution of the very definition of RDC.
• Obtain an overview of the RDC Summit, session, speakers and objectives.
• Gain a detailed insight into the success a world-class financial organization has had with RDC
• Learn about opportunities and challenges, the steps this financial institution took to manage risks, comply with regulations and guidance, and some of the secrets to success with RDC.
Eligible for CTP/CCM recertification credits, AAP renewal credits, CPE credits for CAPP/CAPA recertification and NCPC continuing education credits.
10:15 - 11:15 am ~ Concurrent Sessions
What's Holding you Back?
Speaker(s): David L. Peterson, Q2eBanking
This presentation will identify and address common obstacles faced by Financial Institutions when selling and marketing Remote Deposit Capture services. Attendees will learn how to overcome planning, forecasting, prospecting, and training and support challenges when implementing new RDC growth strategies. By establishing a sales and marketing plan that mitigates RDC growth pains, Financial Institutions will be able to increase their RDC users and ultimately grow deposits.
Eligible for AAP renewal credits, CPE credits for CAPP/CAPA recertification and NCPC continuing education credits.
RDC Risk Management & Compliance: Expert Update & Case Study
Speaker(s): David Rathke, Frost Bank; Steven P. Vaglio, EastPay & Ed McLaughlin, RemoteDepositCapture.com
With the vast majority of all Financial Institutions employing and deploying many different types of Remote Deposit Capture, the effective risk management of this new and evolving payments delivery system must be a priority. The FFIEC issued their original guidance on RDC Risk Management at the beginning of 2009, and has since updated their examiner manuals twice, most recently on April 29, 2010. As Mobile and Consumer RDC go “mainstream” regulators are taking an ever-closer look at channel-specific RDC Risk Management. As RDC technologies continue to evolve and deployments become more prevalent, approaches to RDC Risk Management must also evolve.
Learn from Subject Matter Experts as well as gain valuable insights as to how a top-20 FI manages RDC risk & regulatory compliance.
Eligible for CTP/CCM recertification credits, AAP renewal credits, CPE credits for CAPP/CAPA recertification and NCPC continuing education credits.
Speaker(s): Jerry Federico, ProfitStars, a Jack Henry Company and John Leekley, RemoteDepositCapture.com
The evolution of payments technologies have led to a multitude of options for business to implement RDC. This session is designed to show businesses and Corporations the growing number of solution delivery options, RDC functional capabilities, corporate RDC Risk management, pricing models and more. This session will also enable Financial Institutions to better understand an expanded view of the RDC competitive landscape.
Eligible for CTP/CCM recertification credits, AAP renewal credits, CPE credits for CAPP/CAPA recertification and NCPC continuing education credits.
1:30 - 2:30 pm ~ Concurrent Sessions
Understanding your options: Operations, Technology, Risk Management and more.
Speaker(s): Thomas Dighiera, Fiserv; Tim Wilcox, FIS and Ed McLaughlin, RemoteDepositCapture.com
As the underlying technologies of RDC have evolved, so too have the options for financial institutions in terms of delivery options, risk management, payment clearing, pricing, sales and marketing and more. This session will explore the pros and cons of these various options and help determine what the best options might be for your financial institution.
Eligible for CTP/CCM recertification credits, AAP renewal credits, CPE credits for CAPP/CAPA recertification and NCPC continuing education credits.
Speaker(s): Paul A. Carrubba, Adams and Reese LLP
There have been some significant changes in the RDC Industry over the past several years, yet many of these changes occurred after many financial institutions implemented their RDC legal agreements. This session will outline how rules, regulations, risks, technologies and industry practices have evolved, and detail how your customer and vendor agreements need to evolve as well.
Eligible for CTP/CCM recertification credits, AAP renewal credits, CPE credits for CAPP/CAPA recertification and NCPC continuing education credits.
Corporate Roundtable: RDC Opportunities & Challenges
Speaker(s): Brook Ballard, Sysco Corporation; Grace Delia, J.P. Morgan Chase; Lisa D. Miller, RDM and April Sumner, TransCentra
RDC presents many opportunities and challenges for corporations, their financial institution providers and technology solution providers alike. In this session, Panelists will discuss the types of solutions, functionality, challenges and opportunities they face in payments and RDC, identify the trends and objectives sought after by corporate treasurers when evaluating RDC Solutions, and outline what is needed to take the RDC industry to the next generation of value-added corporate solutions.
Eligible for CTP/CCM recertification credits, AAP renewal credits, CPE credits for CAPP/CAPA recertification and NCPC continuing education credits.
2:45 - 3:45 pm ~ Concurrent Sessions
Mobile & Consumer RDC Case Studies
Speaker(s): Christopher Block, NewDominion Bank and Floyd M. Matsuda, State Department Federal Credit Union
Mobile & Consumer RDC represents the next great frontier for Financial Institutions. Though early in overall industry deployment (fewer than 250 financial institutions are “live” with mobile RDC today), a few Financial Institutions have experiences on this front. Join us as we explore case studies from two Financial Institutions who have experience in this field for a year or more.
Take-aways will include:
• Implementation & Deployment
• Adoption Rates
• Pricing Strategies
• Technology & Operational Flows
• Customer qualification / risk management
• Lessons Learned & Helpful Advice
Eligible for CTP/CCM recertification credits, AAP renewal credits, CPE credits for CAPP/CAPA recertification and NCPC continuing education credits.
Addressing RDC Operational Challenges
Speaker(s): Phyllis Meyerson, ECCHO
Remote Deposit Capture & Check Image Exchange are transformative technologies and processes that have had dramatic impacts upon the traditional world of check processing. These changes have given rise to many challenges the financial services industry is in the midst of addressing. From duplicate items to poor image quality, this session is designed to provide insights to the best practices in addressing these types of operational challenges.
Eligible for CTP/CCM recertification credits, AAP renewal credits, CPE credits for CAPP/CAPA recertification and NCPC continuing education credits.
Mobile RDC for Corporates: Case Study
Speaker(s): Brook Ballard, Sysco Corporation; Kurt M. Matis, FTNI and John Leekley, RemoteDepositCapture.com
There are many industries which require a mobile workforce. One of the greatest challenges a corporate treasurer faces in these industries is efficient and accurate payments and cash management. Mobile RDC for corporates is truly a new concept, but also one with great potential. This session will detail the corporate mobile RDC process, advantages and risks, and will take a close look at a specific corporate case study.
Eligible for CTP/CCM recertification credits, AAP renewal credits, CPE credits for CAPP/CAPA recertification and NCPC continuing education credits.
4:15 - 5:15 pm ~ General Session
RDC to the Rescue: How one of the world's leading humanitarian organizations leverages RDC to maximize financial and operational efficiencies for the greater good.
Speaker(s): Steven Casey, American Red Cross & John Leekley, RemoteDepositCapture.com
Many of the benefits of RDC have a positive impact on “the greater good”; Eliminating trips to the bank helps to reduce greenhouse gasses. Faster, more efficient and reliable clearing of payments helps improve the economy, thereby improving our quality of life. And when used effectively, especially by one of the world’s leading humanitarian organizations, RDC truly can have a positive impact upon the world. In this session, one of the world's leading humanitarian organizations will detail how they leverage RDC to maximize financial and operational efficiencies for the greater good.
Eligible for CTP/CCM recertification credits, AAP renewal credits, CPE credits for CAPP/CAPA recertification and NCPC continuing education credits.
Friday, September 28, 2012
8:15 - 9:15 am ~ Concurrent Sessions
Consumer & Mobile RDC Risk Management
Speaker(s): Floyd M. Matsuda, State Department Federal Credit Union & Steven P. Vaglio, EastPay
With the vast majority of all Financial Institutions employing and deploying many different types of Remote Deposit Capture, the effective risk management of this new and evolving payments delivery system must be a priority. For Community Banks and Credit Unions, consumer & mobile RDC are clear priorities, but many institutions face challenges in managing the risks unique to these channels. As RDC technologies continue to evolve and deployments become more prevalent, approaches to RDC Risk Management must also evolve.
This session will specifically target the following issues:
• Risk Identification & Management
• Client Selection & Qualification
• Thresholds, limits and exception handling
• Volumes, Values, Loss ratios and experience
• Lessons learned from industry veterans
Eligible for CTP/CCM recertification credits, AAP renewal credits, CPE credits for CAPP/CAPA recertification and NCPC continuing education credits.
Success in Marketing & Selling RDC
Speaker(s): Andrea Connell, Bank of America; Michael P. Hunter, U.S. Bank; Victoria Lant, Fiserv & Michael Pratt, Panini
Marketing best practices commonly discuss using the channels and media that your customers are using to reach them with your messages. RDC offers Financial Institutions the opportunity to accept deposits at the office, at home or on the move, as well as through the established branch and ATM networks. In this session, experts in the industry and in new media marketing will discuss strategies and best practices. RDC marketing and sales success will depend upon your organization's strategy and goals, solution capabilities, target customers, value proposition and communication tactics.
Eligible for AAP renewal credits, CPE credits for CAPP/CAPA recertification and NCPC continuing education credits.
Industry Focus: RDC & Healthcare: Overview & Case Study
Speaker(s): Tom Kettell, Epson America, Inc. and Jeffrey Saucier, CORE Business Technologies
As RDC continues to evolve, the greatest opportunities present themselves at the intersection of customized solutions tailored to large industries. There may be no other industry larger and more complex than the healthcare industry in the US. This session will detail the opportunities and challenges of payments in the healthcare industry, and provide insights on how RDC can and is being adapted to create tremendous value. Value-added insights include:
• Rules & Regulations in the Healthcare Industry
• Current Solutions in the marketplace
• A Case Study of a current provider and client relationship
Eligible for CTP/CCM recertification credits, AAP renewal credits, CPE credits for CAPP/CAPA recertification and NCPC continuing education credits.
9:30 - 10:30 am ~ Concurrent Sessions
The Greenfield Opportunity: Small Business RDC
Speaker(s): Christine Barry, Aite Group and Sabrina Collins, BankFIRST
With over 25 million small businesses in the United States, and fewer than 1 million currently using RDC, Small Business truly represents a “greenfield” opportunity for RDC Providers. This session will detail best practices in defining the value proposition for both the small business and the RDC provider, identify the functionality and capabilities required to service this segment, demonstrate successful strategies in marketing, sales and onboarding, and provide a case study of a successful FI initiative targeting small business.
Eligible for AAP renewal credits, CPE credits for CAPP/CAPA recertification and NCPC continuing education credits.
Go Large or Go Home: Mobile & Consumer Capture Case Studies
Speaker(s): Bob Hedges, AlixPartners; Darcy Samson, U.S. Bank and David Rathke, Frost Bank
A successful rollout of Mobile & Consumer Capture for large financial institutions can be a daunting task. This session profiles two financial institutions who have successfully navigated the myriad of challenges in technology, operations, risk management, compliance, distribution and customer service to successfully deliver these in-demand services to their customers.
Eligible for AAP renewal credits, CPE credits for CAPP/CAPA recertification and NCPC continuing education credits.
The "New" Lockbox: Thinner. Faster. Better.
Speaker(s): Blaine Carnprobst, BNY Mellon; Sam Golbach, WAUSAU Financial Systems and Ed McLaughlin, RemoteDepositCapture.com
The ability to process check payments and automatically extract related data from accompanying documents has long been the domain of "big box" Lockbox Providers. The advent of RDC and Remote Lockbox Technologies has many smaller Financial Institutions looking into the potential of launching a lockbox product to compete with larger banks in their footprint. This session will explore the advantages and disadvantages of doing so, as well as take a close look at how RDC and Remote Lockbox Technologies have made available capabilities historically available only to larger providers.
Eligible for AAP renewal credits, CPE credits for CAPP/CAPA recertification and NCPC continuing education credits.
11:00 am - 12:00 pm ~ Concurrent Sessions
Lessons Learned & Peer Group Discussion
Speaker(s): Vijay Balakrishnan, StratEx LLC, Christopher Block, NewDominion Bank; Sabrina Collins, BankFIRST and Michael Scheibach, BankNews Media
As thousands of Credit Unions, Community Banks and other Financial Institutions implement RDC, many issues are confronted and valuable lessons learned. This roundtable session will be an interactive discussion among Credit Union and Community Bank peers identifying lessons learned and providing guidance across the following topics:
• RDC Service Justification
• Risk Management & Compliance
• Vendor Selection & Due Diligence
• Pricing models and strategies
• Technology & Operational impacts
• Customer Selection & Deployment
• Customer Service & Support
Eligible for CTP/CCM recertification credits, AAP renewal credits, CPE credits for CAPP/CAPA recertification and NCPC continuing education credits.
Remaining Relevant in a Changing Payments Landscape
Speaker(s): Terri Ferrise, Cachet Financial Solutions; Ben Jackson, Mercator Advisory Group and Luz L. Urrutia, Community & Southern Bank
The Payments Industry in the USA is undergoing dramatic change. New technologies, new entrants, and new ways of making and accepting payments present a tremendous challenge for financial institutions to not only remain competitive, it is increasingly challenging to simply remain relevant. Already in the RDC industry, many financial institutions are being disintermediated by third-party solutions. The experts in this session will discuss the changing payments landscape, identify the reasons why some financial institutions may become disintermediated (and therefore irrelevant?), and identify what financial institutions must do to remain relevant, and become a value-added, trusted payments service provider.
Eligible for AAP renewal credits, CPE credits for CAPP/CAPA recertification and NCPC continuing education credits.
Speaker(s): Blaine Carnprobst, BNY Mellon; Sam Golbach, WAUSAU Financial Systems and Ed McLaughlin, RemoteDepositCapture.com
Integrated Payment Hubs offer a new opportunity for increased adoption of RDC. In this environment, RDC is one of several pay types with the ultimate goal being to capture 100% of all payments through one portal. This makes it easier, faster, and cheaper to deploy RDC because it is delivered as part of a consolidated solution. This expert panel & Case study will explore what are the issues, challenges, and benefits of deploying RDC as part of an integrated suite of payments.
Eligible for CTP/CCM recertification credits, AAP renewal credits, CPE credits for CAPP/CAPA recertification and NCPC continuing education credits.
12:45 - 2:00 pm ~ General Session
Industry Issues, Trends & The Shape of Things to Come
Speaker(s): Christine Barry, Aite Group; Brian Egan, Federal Reserve Bank of Atlanta; David L. Peterson, Q2eBanking; David Walker, ECCHO and John Leekley, RemoteDepositCapture.com
Each year at the RDC Summit in this final general session, we take a close look at the challenges and opportunities that lie ahead for the industry. Every year, this panel of industry experts and visionaries addresses the most pertinent issues and has all but predicted the future of the industry. In 2008, this panel addressed the issues of Risk Management and anticipated the FFIEC Guidance on RDC. In 2009, the concept of Consumer RDC and its future was discussed in detail, In 2010 and 2011 Mobile RDC and the concept of RDC “Going Mainstream” were addressed. In 2012, the future of RDC and Payments will be discussed, and likely predicted.
Eligible for CTP/CCM recertification credits, AAP renewal credits, CPE credits for CAPP/CAPA recertification and NCPC continuing education credits.
2013 Sponsors & Exhibitors include:
RDC Summit Production Partner
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