The RDC Summit 2011 has concluded.

The RDC Summit 2011 was held September 28-30, 2011 in Orlando, Florida.

The conference kicked off with a Welcome Reception on Wednesday evening, September 28, 2011. General and Concurrent Sessions took place on Thursday & Friday, September 29 & 30, 2011. Pre-conference workshops were held concurrently on September 28, 2011 from 1:00 pm – 4:00 pm.

Conference Schedule at a Glance

Wednesday, September 28, 2011
1:00 - 4:00 pm	Pre-Conference Workshops are held concurrently	RDC Risk Management	RDC Bootcamp
6:00 - 8:00 pm	Welcome Reception
Thursday, September 29, 2011
7:30 - 8:15 am	Continental Breakfast
8:15 - 9:45 am	Opening Remarks and Keynote General Session: RDC: Transforming Payments
9:45 - 10:15 am	Networking/Refreshment Break - Exhibit Hall Sponsored by:
	Credit Union & Community Bank Track	Retail & Commercial Bank Track	Corporate Track
	Sponsored by:	Sponsored by:
10:15 - 11:15 am Concurrent Sessions	What's Holding you Back?	Are you sure you have the "Right" RDC Solution?	A Business Guide to RDC
11:15 - 12:15 pm	Exhibit Hall Time
12:15 - 1:30 pm	Lunch - Sponsored by:
1:30 - 2:30 pm Concurrent Sessions	Mobile RDC for Credit Unions	Addressing RDC Operational Challenges	Advanced Corporate RDC
2:30 - 2:45 pm	Transition Break
2:45 - 3:45 pm Concurrent Sessions	Mobile & Consumer Capture Case Studies	RDC for the "Unbanked" and "Under-Banked"	Corporate RDC Risk Management
3:45 - 4:15 pm	Networking/refreshment Break - Exhibit Hall
4:15 - 5:15 pm	General Session: RDC Trailblazers: Leveraging New Technologies while Minimizing Risk & Maximizing Results
6:00 - 8:00 pm	"Main Event" Reception - Poolside**
Friday, September 30, 2011
7:30 - 8:15 am	Continental Breakfast
	Credit Union & Community Bank Track	Retail & Commercial Bank Track	Corporate Track
8:15 - 9:15 am Concurrent Sessions	RDC Risk Management	Success in Marketing & Selling RDC	The Next Generation of RDC
9:15 - 9:30 am	Transition Break
9:30 - 10:30 am Concurrent Session	Remote Lockbox	Targeting Small Business with RDC	The Growing Role of ISOs & 3rd Party Solution Providers
10:30 - 11:00 am	Networking/Refreshment Break and Hotel Check Out
11:00 am - 12:00 pm Concurrent Sessions	Leveraging Consumer Capture to Grow Banking Relationships - How Sallie Mae became more than Student Loans	Federal Reserve Update: The Evolving Payments Landscape & Updates to Reg CC	Payments Hubs - RDC as a Receivables Platform
12:00 - 1:00 pm	Lunch - Sponsored by:
1:00 - 2:00 pm	General Session: The Future of Remote Deposit Capture
2:00 - 2:30 pm	Closing Remarks & Prize Drawing– Exhibit Hall Remains Open
2:30 pm	Conference Concludes

**Weather permitting

Session Descriptions

Thursday, September 29, 2011

8:15 - 9:45 am ~ Keynote General Session RDC: Transforming Payments

Since the “Check 21” legislation was enacted, the Payments landscape has changed dramatically. No longer is the check the dominant payment mechanism. Yet, with tens of billions of payments made annually by check amounting to trillions of dollars, checks are and will remain an extremely important part of the Payments landscape. The electronification of the check, combined with new technologies such as check scanners, camera-equipped smartphones, online banking, data integration and alternative payments have forced unprecedented change. This session will analyze these changes, their impacts and chart the new Payments landscape. 

Eligible for CTP/CCM recertification credits, AAP renewal credits and CPE credits for CAPP/CAPA recertification.

10:15 - 11:15 am ~ Concurrent Sessions

What's Holding you Back?

This presentation will identify and address common obstacles faced by Financial Institutions when selling and marketing Remote Deposit Capture services. Attendees will learn how to overcome planning, forecasting, prospecting, and training and support challenges when implementing new RDC growth strategies. By establishing a sales and marketing plan that mitigates RDC growth pains, Financial Institutions will be able to increase their RDC users and ultimately grow deposits.  

Eligible for AAP renewal credits and CPE credits for CAPP/CAPA recertification.

Are you sure you have the "Right" RDC Solution?

Many Financial Institutions and Corporations implemented their RDC Solutions 3 or more years ago, and just like cell phones, the technology and functionality of those systems is likely outdated. In addition, Corporate customers are demanding more from their RDC solutions. No longer is simply eliminating the trip to the bank and extending processing deadlines good enough. Corporations are demanding more. Financial Institutions need to provide more. We’ll walk you through the latest in RDC Technologies, and what you need to be, and remain competitive.   

Eligible for CTP/CCM recertification credits, AAP renewal credits and CPE credits for CAPP/CAPA recertification.

A Business Guide to RDC

The traditional thought process of selecting a payments service provider has led businesses and Corporations to assume the only option was a Financial Institution service provider. With the evolution of payments and related technologies this is no longer true. This session is designed to show businesses and Corporations the alternatives to an FI-provided service, and the implications of each. 

Eligible for CTP/CCM recertification credits, AAP renewal credits and CPE credits for CAPP/CAPA recertification. 

1:30 - 2:30 pm ~ Concurrent Sessions

Mobile RDC for Credit Unions

As one of the country’s largest Credit Unions, Mountain America has consistently been on the forefront of launching new technologies to better serve their members.  This history of innovation began with their deployment of the country’s first ATM in a Credit Union, and has continued with their early adoption of mobile banking.  Mobile RDC, the most recent addition to their mobile channel, was launched in early 2011.  Learn about their Mobile RDC product launch in this informative 1-hour session.  What were the results -- both anticipated and unexpected?  How did members react to the new functionality and how did the adoption rate compare with mobile banking?  What lessons were learned during the implementation and deployment?  

Eligible for AAP renewal credits and CPE credits for CAPP/CAPA recertification. 

Addressing RDC Operational Challenges

Remote Deposit Capture & Check Image Exchange are transformative technologies and processes that have had dramatic impacts upon the traditional world of check processing. These changes have given rise to many challenges the financial services industry is in the midst of addressing. From duplicate items to poor image quality, this session is designed to provide insights to the best practices in addressing these types of operational challenges. 

Eligible for CTP/CCM recertification credits, AAP renewal credits and CPE credits for CAPP/CAPA recertification. 

Advanced Corporate RDC

As RDC Technologies have continued to evolve, the ways in which these technologies are applied continue to improve and add additional value. No longer is RDC simply a way to eliminate the trip to make a deposit. For some leading Corporations, RDC has become an integrated data and payments platform enabling data-entry automation, enhanced risk management, better customer service, accelerated cash flow and new business opportunities. This in-depth case study will look at the transformational approach one organization took to maximize the value of RDC.   

Eligible for CTP/CCM recertification credits, AAP renewal credits and CPE credits for CAPP/CAPA recertification.

2:45 - 3:45 pm ~ Concurrent Sessions

Mobile & Consumer Capture Case Studies

Mobile & Consumer RDC represent the next great frontier for Financial Institutions. Though early in overall industry deployment, a few Financial Institutions have experiences on this front. Join us as we explore case studies from two Financial Institutions who have experience in this field for a year or more.  

Eligible for AAP renewal credits and CPE credits for CAPP/CAPA recertification.

RDC for the "Unbanked" and "Under-Banked"

Did you know: You can use RDC without ever having a bank account? Here’s a hint: Check Cashing & Prepaid Cards. This engaging session will explore the concepts, process flows, opportunities and risks in RDC for the Unbanked and the Under Banked.

Eligible for AAP renewal credits and CPE credits for CAPP/CAPA recertification. 

Corporate RDC Risk Management

While a great deal of emphasis has been placed upon RDC Risk Management from the Financial Institutions’ perspective, the Corporate perspective has largely been overlooked. Yet, should the unthinkable happen to a corporate account related to RDC, it is the Corporate which is often left with the write-off. This session will detail what risks Corporations face when using RDC, and what Corporations should do to manage RDC Risk.  

Eligible for CTP/CCM recertification credits, AAP renewal credits and CPE credits for CAPP/CAPA recertification.

4:15 - 5:15 pm ~ General Session RDC Trailblazers: Leveraging New Technologies while Minimizing Risk & Maximizing Results

Mobile & Consumer RDC are taking the industry by storm. Recent research suggests these services are the “Next Big Thing” in payments and retail banking. Meanwhile, select Financial Institutions have led the way with consumer and mobile RDC while also minimizing risk and maximizing returns. Join us for this interactive discussion and analysis of how these industry leaders successfully embraced new RDC Technologies, blazing a trail for the rest of the industry to follow.

Eligible for AAP renewal credits and CPE credits for CAPP/CAPA recertification.

Friday, September 30, 2011

8:15 - 9:15 am ~ Concurrent Sessions

RDC Risk Management

With the vast majority of all Financial Institutions employing and deploying many different types of Remote Deposit Capture, the effective risk management of this new and evolving payments delivery system must be a priority. The FFIEC issued their original guidance on RDC Risk Management at the beginning of 2009, and has since updated their examiner manuals twice, most recently on April 29, 2010. As Mobile and Consumer RDC go “mainstream” regulators are taking an ever-closer look at channel-specific RDC Risk Management. As RDC technologies continue to evolve and deployments become more prevalent, approaches to RDC Risk Management must also evolve. 

Eligible for CTP/CCM recertification credits, AAP renewal credits and CPE credits for CAPP/CAPA recertification.

Success in Marketing & Selling RDC

Marketing best practices commonly discuss using the channels and media that your customers are using to reach them with your messages. RDC offers Financial Institutions the opportunity to accept deposits at the office, at home or on the move, as well as through the established branch and ATM networks. In this session, experts in the industry and in new media marketing will discuss strategies and best practices. RDC marketing and sales success will depend upon your organization's strategy and goals, solution capabilities, target customers, value proposition and communication tactics.  

Eligible for AAP renewal credits and CPE credits for CAPP/CAPA recertification. 

The Next Generation of RDC

Leveraging RDC for Additional Operational Efficiencies – As Remote Deposit Capture continues to evolve, a next generation of capabilities has emerged providing practitioners many new opportunities for operational efficiency. Corporate finance practitioners may now leverage their RDC solution to consolidate multiple technologies and processes to an all-in-one payment system equipped for accounts payable, accounts receivable, document and ID capture, customer information management and more.

Eligible for CTP/CCM recertification credits, AAP renewal credits and CPE credits for CAPP/CAPA recertification.

 

9:30 am - 10:30 pm ~ Concurrent Sessions

Remote Lockbox

The ability to process check payments and automatically extract related data from accompanying documents has long been the domain of "big box" Lockbox Providers. The advent of RDC and Remote Lockbox Technologies has many smaller Financial Institutions looking into the potential of launching a lockbox product to compete with larger banks in their footprint. This session will explore the advantages and disadvantages of doing so, as well as take a close look at how RDC and Remote Lockbox Technologies have made available capabilities historically available only to larger providers.

Eligible for CTP/CCM recertification credits, AAP renewal credits and CPE credits for CAPP/CAPA recertification.

Targeting Small Business with RDC

Marketing Strategies for Lower Volume, Non-Treasury Management Accounts.
Union Bank has fostered a successful RDC program for several years. Larger treasury management clients have utilized the service well, and the bank has grown the program. However, these successes have occurred without a dedicated marketing effort into the small business segment. In 2011, that changed.

Eligible for AAP renewal credits and CPE credits for CAPP/CAPA recertification. 

The Growing Role of ISOs & 3rd Party Solution Providers

Financial Institutions are no longer the sole providers of RDC Solutions to Corporations and businesses. Independent Sales Organizations (ISOs), Merchant Service Providers, Value-Added Resellers and 3rd-Party Service Providers are playing an increasingly important role in the RDC Industry. This session will explore the opportunities and lessons learned for FIs, Corporations and businesses of all sizes by working with non-bank RDC Service Providers.

Eligible for AAP renewal credits and CPE credits for CAPP/CAPA recertification.

11:00 am - 12:00 pm ~ Concurrent Sessions

 

Leveraging Consumer Capture to Grow Banking Relationships - How Sallie Mae became more than Student Loans

Sallie Mae is well known as a prominent student loan provider. Funding supports undergraduate attendance for needs-based students. Sallie Mae Bank looks to create longer relationships with students by offering traditional banking services. Consumer remote deposit capture includes both flatbed scanning and mobile capture, allowing Sallie Mae Bank customers to have a convenient and technology-driven solution set for deposits and account management. 

Eligible for AAP renewal credits and CPE credits for CAPP/CAPA recertification.

Federal Reserve Update: The Evolving Payments Landscape & Updates to Reg CC

The Payments Industry in the USA is undergoing dramatic change. According to a recent Federal Reserve Payments Study, there is a dramatic shift towards electronic payments, and clearing checks in electronic format. This session will discuss how the Federal Reserve is adapting to these changes, and provide an update on upcoming changes to Reg CC. 

Eligible for CTP/CCM recertification credits, AAP renewal credits and CPE credits for CAPP/CAPA recertification. .

Payments Hubs - RDC as a Receivables Platform

Integrated Payment Hubs offer a new opportunity for increased adoption of RDC. In this environment, RDC is one of several pay types with the ultimate goal being to capture 100% of all payments through one portal. This makes it easier, faster, and cheaper to deploy RDC because it is delivered as part of a consolidated solution. This expert panel will explore what are the issues, challenges, and benefits of deploying RDC as part of an integrated suite of payments.    

Eligible for CTP/CCM recertification credits, AAP renewal credits and CPE credits for CAPP/CAPA recertification.

1:00 - 2:00 pm ~ General Session   The Future of Remote Deposit Capture

 

Each year at the RDC Summit in this final general session, we take a close look at the challenges and opportunities that lie ahead for the industry. Every year, this panel of industry experts and visionaries addresses the most pertinent issues and has all but predicted the future of the industry.

Eligible for CTP/CCM recertification credits, AAP renewal credits and CPE credits for CAPP/CAPA recertification.